Accessibility Statement

Zapply Accessibility Statement

Zapply is committed to ensuring digital accessibility for people with disabilities. We strive to improve the user experience for everyone and apply relevant accessibility standards to support equal access to our services.

Our Accessibility Standards

Zapply We strive to make our website accessible and aim to conform to WCAG 2.1 Level AA standards, the internationally recognized technical standard for digital accessibility. These guidelines support compliance with applicable accessibility laws, including the Americans with Disabilities Act.

Accessibility Features

We design and maintain Zapply to support a wide range of accessibility needs, including but not limited to:

  • Compatibility with major screen readers
  • Keyboard navigation for core functionality
  • Structured headings and semantic HTML
  • Alternative text for meaningful images
  • Sufficient color contrast
  • Accessible forms and labels
  • Resizable text and responsive design
  • Captions or transcripts for multimedia content where applicable
  • Accessibility considerations are incorporated into our design, development, and testing processes.

Accessibility Monitoring and Remediation

Accessibility is an ongoing effort. Zapply regularly:

  • Conducts accessibility testing using automated and manual methods
  • Reviews updates against WCAG standards
  • Incorporates accessibility considerations into product development
  • Evaluates feedback from users and accessibility experts

While we strive to ensure that all areas of the Zapply platform meet applicable accessibility standards, accessibility issues may occasionally arise. When we become aware of accessibility barriers, we will work in good faith to investigate and remediate them as promptly as reasonably possible.

Users encountering accessibility barriers may contact us to request assistance or an alternative method of completing tasks.

Accommodation Request Procedure

If you encounter difficulty using the Zapply platform or accessing features or services, we want to help.

Zapply is committed to providing reasonable accommodations to individuals with disabilities who experience barriers when using our services. A reasonable accommodation is a modification or adjustment that enables an individual with a disability to access or use Zapply’s services, provided the accommodation does not fundamentally alter the nature of the service or impose an undue burden.

Requesting an Accommodation

If you require an accommodation or encounter accessibility barriers when using Zapply, you may submit a request through any of the following methods:

Email: [help@tryzapply.com]

Mail: Zapply Accessibility Team [help@tryzapply.com]

When submitting a request, please include:

  • Your name and contact information
  • A description of the accessibility barrier encountered
  • The page, feature, or function where the issue occurred
  • The assistive technology used (if applicable)
  • The accommodation or assistance requested

You are not required to disclose specific medical information to request assistance.

Response Time

Zapply will acknowledge accessibility requests within 3–5 business days and will work in good faith to provide a response or accommodation as quickly as reasonably possible. Urgent accessibility requests will be prioritized whenever reasonably possible; however, complex technical issues may require additional time for investigation and resolution.

Alternative Access

If an accessibility barrier prevents you from completing a task on the platform, Zapply will make reasonable efforts to provide alternative methods of access so you can complete the task.

Examples may include:

  • Assistance completing an application
  • Providing accessible document formats
  • Alternative submission methods
  • Support from a member of the Zapply team

Escalation

If you believe your accessibility request has not been adequately addressed, you may request review by Zapply’s Accessibility Compliance Lead at: [Email]

Third-Party Content

Some areas of Zapply may rely on third-party services or integrations that are not fully controlled by Zapply. While we encourage accessibility from our vendors and partners, we cannot guarantee the accessibility of third-party content. If you encounter accessibility barriers involving third-party services, please contact us and we will work to provide assistance where possible.

Non-Retaliation

Zapply prohibits discrimination or retaliation against individuals who request accessibility assistance, report accessibility barriers, or exercise their rights under applicable disability laws.

Accessibility Feedback and Ongoing Improvements

Zapply values feedback from users regarding accessibility. If you experience difficulty accessing any part of the platform or have suggestions for improving accessibility, we encourage you to contact us at: [help@tryzapply.com]

Feedback helps us identify barriers and improve the accessibility of our services. Zapply reviews accessibility feedback as part of its ongoing efforts to enhance usability and accessibility for all users.

Where accessibility barriers are identified, we will make reasonable efforts to address them in a timely manner.

Effective Date: 03/25/2026

Last Updated: 03/25/2026